February 21, 2018

Legal notice – terms & conditions

LEGAL INFORMATION

www.myprivateparis.com est édité par

My Private Tours SAS

Capital social: 3000 euros
Adresse: 23 rue Réaumur, 75003 Paris
Registre du Commerce (Siret) : 833618002 00012
TVA intracommunautaire: FR 18 833618002
Contrat d'assurance professionelle : GENERALI IARD ASSURANCES (contrat n° AR124716)

Déclaration CNIL: 2153684 v 0

Site hébergé par: 1 and 1 France

Terms & conditions

CANCELLATION POLICY

Any change of date or content cannot be guaranteed and shall be applied subject to availability.

Any request for cancellation or change must be received by e-mail at contact@myprivateparis.com

In case of cancellation, our refund policy is :

  • 10 days or more before the tour dates, 100% refund.
  • 7 to 10 days before the tour dates, 50% refund.
  • 2 days or less prior the tour dates, no refund.

When we have to buy entrance tickets in advance and pay for it (Eiffel Tower, Versailles, Louvre, Musee d'Orsay, etc) in case of cancellation we will keep the amount paid for these tickets. Conditions will be similar for strike reason in the listed places.

Any interruption of the tour during its delivery, at the client's wishes, shall not give rise to any refund.

REFUND

If a cancellation requires a refund of the amount, total or partial, the refund will be made in a month after the cancellation notice.

METEOROLIGICAL CONDITIONS

If the tour or a part of this tour can not be delivered because of weather conditions, it shall not give rise to any refund.

PHOTOS

Every effort is made to provide photos that give the client an overview of the Services offered. These photos are intended to indicate  the type or the level of comfort and sites  and cannot be a source of commitment beyond that purpose.

LUGGAGE AND PERSONAL ITEMS

My Private Tours and its partners cannot be held responsible for the loss or the theft of personal belongings and luggage and cannot guarantee the return of personal belongings and luggage left in the vehicles or anywhere else.

REQUIRED DOCUMENTS

It is the responsibility of the client to check that she/he is in possession of the necessary documents for her/his stay.

No refunds shall be given in case of lack or loss of the necessary documents.

PICK-UP AND DROP-OFF

Extra charge for a pick up and/or a drop off outside Paris.

LAW

These General Terms are governed by French law. Any dispute concerning their interpretation and/or execution is referred to the Court of Paris.